Privacy Policy

Effective Date: 30th November, 2024

At Digityza, we are committed to protecting your privacy and providing transparency about how we collect, use, and protect your personal information. This Privacy Policy applies to the data we collect from:

  • Clients using Digityza to power their businesses.
  • Clients’ customers who interact with Digityza-powered services.
  • Partners who refer businesses to Digityza or collaborate with us.

By using our services, you agree to the practices described in this Privacy Policy.

1. Our Values

We value your trust and strive to handle your personal information responsibly:

  1. Your Information Belongs to You: We collect only the data necessary to deliver our services. Unneeded data is anonymized or deleted.
  2. We Protect Your Information: We do not share your data with third parties unless required by law or authorized by you.
  3. Helping You Meet Privacy Obligations: We design our services to support privacy-friendly practices for clients and partners.

2. Why We Process Your Information

We process your information for legitimate business purposes, including:

  • Preventing fraud and managing risks.
  • Providing support and answering inquiries.
  • Improving our products and services.
  • Marketing and communicating updates.

We ensure all processing aligns with your privacy expectations by using safeguards like transparency, anonymization, and secure practices.

3. Data Collection

We collect personal information such as your:

  • Name, email address, and phone number.
  • Information provided through forms or during interactions with our services.
  • Details about your interactions with Digityza-powered websites and platforms.

4. How We Use Your Information

We use the collected data to:

  • Communicate updates, offers, and essential service information via SMS, email, or other channels.
  • Process payments and fulfill contractual obligations.
  • Analyze trends and improve our offerings.

Important Note:

  • Phone numbers collected for SMS consent will not be shared with third parties or affiliates for marketing purposes under any circumstances.

     

5. SMS Communication and Consent

Consent for SMS Communication:

  • By providing your phone number and opting into SMS messages, you agree to receive updates and promotional information from Digityza.
  • You can opt-out at any time by replying “STOP” to any message.

Types of SMS Communications:

  • Clients and Guests: Updates about orders, services, or promotions.
  • Job Applicants: Information about application status or employment-related updates.

Standard Messaging Disclosures:

  • Message and data rates may apply.
  • Reply “HELP” for support.

Opt-In and Opt-Out Process:

  • Opt-in via checkbox during form submissions. Example: “By checking this box, I consent to receive SMS messages from Digityza. Reply STOP to opt out at any time.”
  • Opt-out by replying “STOP” to any SMS message.

Messaging Frequency:

  • Message frequency may vary based on your interactions and preferences.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance website functionality.
  • Track website usage and improve user experience.

For more details, refer to our Cookie Policy or contact [email protected].

7. Data Security

Our team prioritizes the security of your information by:

  • Using secure systems to store and transmit data.
  • Conducting regular audits of our platforms.

Limitations: While we take extensive precautions, no system is 100% secure. Please contact [email protected] with any concerns.

8. How You Can Reach Us

For questions, requests, or complaints regarding this Privacy Policy:

For legal inquiries, contact: [email protected].

10. Updates to This Privacy Policy

This Privacy Policy may be updated periodically. Significant changes will be communicated to you, and the updated policy will reflect the date of the last revision.

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