Privacy Policy.

Digityza is a digital marketing agency. We help businesses with SEO, web design, paid advertising, social media, branding, AI and automation, and franchise marketing services. We're based in Ontario, Canada, and we serve clients across the United States and Canada.

Throughout this policy, "Digityza," "we," "us," and "our" refer to Digityza. "You" refers to anyone who visits our website, fills out a form, books a call, becomes a client, or otherwise interacts with us.

This Privacy Policy explains what personal information we collect, why we collect it, how we use it, who we share it with, and what rights you have. If anything here is unclear, email us at privacy@digityza.com.

We collect three categories of information.

Information you give us directly

When you fill out a contact form, book a call, sign up for a tool, or become a client, you provide things like your name, email address, phone number, company name, role, website URL, and whatever you tell us about your business in conversation.

Information collected automatically

When you visit digityza.com, we automatically collect technical information about your visit: IP address, browser type, device type, operating system, pages viewed, time spent on pages, referring URL, and similar analytics data. We use Google Analytics 4 and Meta Pixel for this. We also use LinkedIn Insight Tag to measure ad performance.

Information from third parties

If you book a call through our scheduler or sign up for a Digityza tool, we receive whatever information that platform shares with us (typically name, email, and what you signed up for).

We use the information we collect to:

• Respond to your inquiries and book the calls you request
• Deliver the marketing services our clients pay for
• Send you proposals, contracts, and invoices
• Send you email updates if you've subscribed
• Improve our website and figure out what content and pages are useful
• Run our own marketing — including ads on Google, Meta, and LinkedIn that show our services to people who fit our customer profile
• Comply with legal obligations and protect against fraud

We do not sell your personal information. We never have, and we won't.

We share information only with service providers that help us run Digityza, and only the information they need to do their job. These include:

• Hosting, infrastructure, and email providers (e.g., domain hosting, transactional email tools)
• Analytics platforms (Google Analytics, Meta, LinkedIn)
• Customer relationship and scheduling tools (our CRM and calendar booking software)
• Payment processors (for client invoicing and billing)
• Professional advisors (accountants, lawyers) under confidentiality obligations

We may also share information if we are legally required to (subpoena, court order, regulatory request) or to protect Digityza, our clients, or the public from harm.

If Digityza is ever acquired, merged, or sold, your information would be part of the transferred assets. We'd let you know if that happens.

We use cookies and similar technologies to make the site work, remember your preferences, measure traffic, and run our advertising. The main categories:

• Strictly necessary — required for the site to function (these can't be turned off)
• Analytics — Google Analytics 4, helps us understand which pages are useful
• Advertising — Meta Pixel and LinkedIn Insight Tag, used to measure and retarget our ads

You can control cookies through your browser settings. Most browsers let you block or delete cookies. Blocking analytics or advertising cookies won't break the site — it just means we have less data about your visit.

We keep personal information only as long as we need it for the purposes described above, or as required by law.

• Contact form submissions: up to 2 years after your last interaction, unless you become a client
• Client records: for the duration of our engagement plus 7 years (for tax and legal reasons)
• Email subscribers: until you unsubscribe
• Analytics data: typically 14 months in Google Analytics, then aggregated

You can ask us to delete your information sooner — see "Your rights" below.

Depending on where you live, you have the right to:

• Know what personal information we have about you
• Get a copy of it
• Correct anything that's wrong
• Ask us to delete it (subject to legal retention requirements)
• Withdraw consent at any time for things you opted into (like email marketing)
• Object to certain uses of your information
• Lodge a complaint with the privacy regulator in your province or state

In Canada, the relevant regulator is the Office of the Privacy Commissioner of Canada (priv.gc.ca). Ontario residents may also contact the Information and Privacy Commissioner of Ontario.

In the United States, California residents have additional rights under the CCPA, including the right to know what categories of information we collect and to opt out of "sale" of personal information (we don't sell, so this is moot, but it's your right to ask).

To exercise any of these rights, email privacy@digityza.com. We'll respond within 30 days.

We use reasonable physical, technical, and organizational measures to protect personal information against unauthorized access, loss, or misuse. This includes encrypted connections (HTTPS), access controls on internal systems, and staff training.

No system is 100% secure. If we ever experience a breach that puts your information at meaningful risk, we'll notify you and the relevant regulators as required by law.

Digityza's services are aimed at businesses, not individuals under 18. We don't knowingly collect personal information from anyone under 18. If you believe we have, email privacy@digityza.com and we'll delete it.

Digityza is based in Ontario, Canada. Our service providers may be located in the United States, Canada, or elsewhere. When we send information across borders, we do so under contractual safeguards consistent with applicable privacy laws.

If you're in the US, your information may be transferred to Canada. If you're in Canada, your information may be transferred to the US (most of our tools are US-based). By using our services, you consent to these transfers.

We may update this Privacy Policy from time to time. When we do, we'll update the "Last updated" date at the top. For material changes, we'll do something more visible — like an email or a banner on the site.

Your continued use of digityza.com after changes are posted means you accept the updated policy.

Questions, requests, or complaints about how we handle your information go to:

Email: privacy@digityza.com
General: hello@digityza.com
Phone: (800) 511-4919

We typically respond within 2 business days.