RETAIL & ECOMMERCE

Acquisition marketing that keeps the math working.

DTC, multi-SKU, Shopify, Woo. Post-iOS, post-cookie, post-cheap-Meta. The brands still scaling are the ones that rebuilt the data layer and stopped paying the auction tax. We do that work.

RETAIL & ECOMMERCE — PRODUCT FLATLAY OR PACKING-TABLE WORKFLOW
WHAT'S DIFFERENT

What's different about marketing for retail and ecommerce.

Three things changed the math overnight. If your last agency didn't have an answer for these, that's why your CAC doubled.

iOS KILLED RETARGETING

iOS killed retargeting.

Meta used to retarget your cart abandoners and bring them back for $4. Now half those events never fire, your retargeting audiences are tiny, and your acquisition costs doubled overnight. The platforms didn't fix it — they just hid the problem in the dashboard.

META COSTS CLIMBING

Meta CPCs keep climbing.

What used to cost $1.20 per click now costs $3.50, and the conversion rate didn't move. Most brands respond by spending more. The smart ones rebuild the data layer so paid actually works again — and add channels Meta doesn't own.

FIRST-PARTY DATA

First-party data is now mandatory.

Without your own customer database, you're renting attention from the platforms forever. Email, SMS, and a real CDP layer aren't optional anymore — they're the difference between a brand that compounds and one that pays the auction tax for life.

OUR PLAYBOOK

Our playbook for retail and ecommerce.

Four moves, in this order. Fix the data layer first. Build retention. Lift conversion. Then trust the attribution.

01
FIRST-PARTY DATA

Get your customer data into one place.

Shopify, Klaviyo, your subscription tool, your reviews app — all talking to each other. Customer profiles unified across email, SMS, and ads. Server-side conversions feeding Meta and Google so the algorithms get clean signal again. The foundation everything else is built on.

02
EMAIL + SMS

Make retention the actual margin engine.

Welcome flows that segment by where the customer came from. Post-purchase emails that match what they bought. Win-back sequences for the lapsed ones. Replenishment triggers for consumables. Most brands' email list is the highest-margin channel they have — and the most under-built.

03
CONVERSION RATE

Fix the pages where the money actually moves.

Product pages, cart, checkout, mobile — the four pages where 80% of revenue happens. We don't redesign your homepage. We test the things that move the conversion number, ship what works, kill what doesn't, and pay for the ad spend with the lift.

04
ATTRIBUTION

Attribution that actually tells you what's working.

Where did the order really come from? Email click, Meta ad, organic search, friend's referral — usually all of them. We tie it back to revenue so you stop paying for channels that aren't pulling their weight, and double down on the ones that are.

SAMPLE CASE STUDY

2.8× blended ROAS in 90 days. CAC down 34%.

$850K-revenue Shopify brand, founder-led, multi-SKU. We rebuilt the data layer, fixed server-side conversions across Meta and Google, and rewired the lifecycle email programme. ROAS recovered inside 90 days, CAC dropped, and retention revenue cleared $340K in the next 12 months.

RETAIL & ECOMMERCE — CASE STUDY HERO (FOUNDER PORTRAIT, WAREHOUSE FLOOR, OR HERO PRODUCT)

"We'd been told the iOS hit was permanent. Digityza rebuilt the measurement layer in eight weeks, and Meta started buying customers efficiently again. We went from worried about the next quarter to expanding the budget."

— FOUNDER, $850K SHOPIFY DTC BRAND

2.8×
BLENDED ROAS — 90 DAYS
−34%
CAC ON NEW CUSTOMERS
$340K
RETENTION REVENUE — 12 MONTHS
See more case studies →
FAQ

The honest questions retail and DTC operators ask us.

No — and we'd push back if anyone said yes. Your stack is your stack. We unify what's already there using a lightweight data layer, keep Klaviyo for email, keep Recharge for subs, keep Shopify as commerce. The work is making them speak to each other, not replacing them. Most engagements add one tool and remove two.
READY?

Let's fix the math.

Flat fee, no hidden fees, you own the data layer, the server-side pipes, the lifecycle programmes, the attribution model. We tell you the number on the call.