Digityza Terms of Engagement

  Last Revised: Oct 27, 2021 Welcome to Digityza.com’s Terms of Engagement! We are truly excited to have you aboard. Thank you for choosing to use our services. Below we have listed important legal terms that apply to anyone who visits our website, uses, or retains our services. These terms are necessary to protect both you and us, and to make our services possible and more enjoyable for everyone. Digityza offers a wide range of services and features and part of the terms below may not be relevant to the specific services you retain. We understand that legal terms can be exhausting to read, and we have tried to make the experience more pleasant. If you have any suggestions on how we can improve them, you are more than welcome to contact us at [email protected].

1 – Introduction


1.1. Our Purpose


Our services offer our users the ability to easily create beautiful and highly functional online presence, to manage and promote businesses, content, and ideas, and have an overall great experience doing so – without being tech-savvy or a design guru. As detailed below, we offer our users numerous tools and features for creating, publishing and use of stunning websites, online e-commerce platforms, newsletters, galleries, media players, mobile apps and other online and mobile online and mobile applications, tools, and services. The online and mobile websites and platforms created by Digityza are collectively referred to herein as (“User Platform(s)”).

1.2. Legal Agreement


These Digityza.com Terms of Engagement (“Terms of Engagement”), together with such additional terms which specifically apply to some of our services and features as presented on the Digityza.com website(s) (“Digityza Website”, and collectively – the “Digityza Terms”), all set forth the entire terms and conditions applicable to each visitor or user (“User” or “you”) of the Digityza Website, the Digityza web design and marketing agency (the “Digityza Agency”) and/or any other services, applications and features offered by us with respect thereto, except where we explicitly state otherwise (all services offered through the Digityza Website or the Digityza Agency, collectively – the “Digityza Services” or “Services”).

The Digityza Terms constitute a binding and enforceable legal contract between Digityza.com Ltd. and its affiliated companies and subsidiaries worldwide (“Digityza”, “us” or “we”) and you in relation to the use of any Digityza Services – so please read them carefully.

You may visit and/or use the Digityza Services and/or the Digityza Agency only if you fully agree to the Digityza Terms – and by using and/or registering to any of the Digityza Services, you signify and affirm your informed consent to these Terms of Engagement and any other Digityza Terms applicable to your use of any Digityza Services. If you do not read, fully understand, and agree to the Digityza Terms, you must immediately leave the Digityza Website and avoid or discontinue all use of the Digityza Services.

By using our Services, you acknowledge that you have read our Privacy Policy available at https://www.Digityza.com/privacy-policy/ (“Privacy Policy”).

1.3. User Account


To access and use certain sections and features of the Digityza Services, you must register and create an account on your kick-off call with Digityza (“User Account”).

If anyone other than yourself accesses your User Account and/or any of your User Platforms’ settings, they may perform any actions available to you (unless as specifically stated otherwise on the Digityza Services), make changes to your User Platform(s) and User Account, and accept any legal terms available therein, make various representations and warranties and more – and all such activities will be deemed to have occurred on your behalf and in your name.

Therefore, we strongly encourage you to keep the log-in credentials of your User Account confidential, and allow such access only to people you trust – as you will be solely and fully responsible for all activities that occur under your User Account and/or User Platforms (including for any representations, warranties and undertakings made therein), whether or not specifically authorized by you, and for any damages, expenses or losses that may result from such activities.

You must provide accurate and complete information when registering your User Account and using the Digityza Services, to which you are the sole and exclusive rights holder. We strongly encourage you to provide your own (or your company’s) contact and billing details, including your valid e-mail address, as we may use it to identify and determine the actual and true owner of the User Account and/or User Content (as defined below) submitted to us.

In case of a dispute on User Account ownership, we reserve the right to determine ownership to a User Account based on our reasonable judgment, whether or not an independent investigation has been conducted by us. However, if we cannot make such determination (as we may deem in our sole discretion), we reserve the right to avoid doing so and/or suspend a User Account until the parties disputing such ownership, reach a resolution, without liability to you or to any other party. We may request documentation (e.g., government-issued ID, a business license) that may assist us in determining ownership. Among others, we may consider the principles set forth below:

  1. Digityza will consider the owner of a User Account, User Platform and/or User Content created and/or uploaded to the relevant Digityza Service, as the person or entity who has access to the e-mail address then listed in Digityza’s records for such User Account under which such User Platform or User Content was created.
  2. If any Paid Services (as defined in Section 5 below) were purchased via a User Account, Digityza will consider the owner of such User Account and/or the relevant User Platform and/or User Content created thereunder, may be considered to be the person or entity whose billing details were used to purchase such Paid Services (“Billing Information”). Notwithstanding the foregoing, when applicable if a User Platform was connected to an external domain name (either imported or purchased as part of certain Paid Services, as defined below), and such domain’s registration information is publicly available via the WHOIS database provided on the www.whois.net website or on Digityza’s database, Digityza will consider the owner of such User Platform as the person or entity registered as the registrant of such domain thereunder. If an individual and an organization are both registered as the registrant or the registrant organization of such domain, Digityza will consider the organization as the actual owner of the domain, and therefore as the owner of the User Platform connected to such domain. In event the Billing Information indicates one person as the owner of the User Platform and the domain registration indicates a different owner, Digityza shall consider the person registered as the owner of the domain connected to the Digityza Account as the owner of the User Platform.
  3. Notwithstanding the forgoing, Digityza shall have the right to determine the ownership of User Content and/or a User Website as it chooses, including by ignoring the indications set forth above, in event Digityza deems, at its sole discretion, that the situation justifies such determination, all based upon the factual situation as determined by Digityza
  1. Your Obligations

2.1. You represent and warrant that:


  1. You are at least thirteen (13) years of age, or sixteen (16) years of age if you are an individual within the European Union (EU), or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into the Digityza Terms and to form a binding agreement, for yourself or on behalf of the person or entity committed by you to the Digityza Terms.

  2. Your country of residence and/or your company’s country of incorporation is the same as the country specified in the contact and/or billing address you provide us.

  3. You understand that Digityza does not provide any legal advice or any recommendation with respect to any laws or requirements applicable to your use or any of your End Users, or your compliance therewith;

    And specifically regarding your User Content:

  4. you confirm you own all rights in and to any content uploaded or provided by you, or imported, copied or uploaded by Digityza Services for you, to your User Platform (“User Content”), including any designs, images, animations, videos, audio files, fonts, logos, code, illustrations, compositions, artworks, interfaces, usernames, information you provide for the purpose of creating a subdomain name, text, literary works and any other materials (“Content”), or otherwise have (and will continue to have) the full power, title, licenses, consents and authority, in and to the User Content, as necessary to legally access to, import, copy, use, publish, transfer or license such User Content, by you and us or any of our affiliates;

  5. you have (and will maintain) the full power, title, licenses, consents, and authority to allow Digityza Services to access any websites, web pages and/or other online services, for the purpose of importing, copying, displaying, uploading, transmitting and/or otherwise using, your User Content.

  6. the User Content is (and will continue to be) true, current, accurate, non-infringing upon any third party rights, and in no way unlawful for you to upload, import, copy, possess, post, transmit, display or otherwise use, in the country in which you or your User Platform’s visitors and users (“End Users”) reside, or for Digityza and/or your End Users to access, import, copy, upload, use or possess in connection with the Digityza Services;

  7. You have obtained all consents and permissions required under all applicable laws, regarding the posting, transmission, and publication of any personal information and/or image or likeness of any person, entity or property which is part of the User Content, and you will adhere to all laws applicable thereto.

2.2. You undertake and agree to:

  1. fully comply with all applicable laws and any other contractual terms which govern your use of the Digityza Services (and any related interaction or transaction), including those specific laws applicable to you or your End Users in any of your geographical locations.

  2. be solely responsible and liable with respect to any of the uses of the Digityza Services which occur under your User Account and/or User Platform(s), and for any of your User Content (including for any consequences of accessing, importing, uploading, copying, using, or publishing such User Content on or with respect to the Digityza Services).

  3. receive from time-to-time promotional messages and materials from Digityza or its partners, by mail, e-mail, or any other contact form you may provide us with (including your phone number for calls or text messages). If you wish not to receive such promotional materials or notices – please just notify us at any time.

  4. allow Digityza to use in perpetuity, worldwide and free of charge, any version of your User Platform (or any part thereof) for any of Digityza’s marketing and promotional activities, online and/or offline, and modify it as reasonably required for such purposes, and you waive any claims against Digityza or anyone on its behalf relating to any past, present or future moral rights, artists’ rights, or any other similar rights worldwide that you may have in or to your User Platform with respect to such limited permitted uses;

  5. Digityza’s sole discretion as to the means, manner, and method for performing the Digityza Services, including those regarding the hosting, transmission, publication and/or display of any User Platforms and/or Content (including the inclusion and presentation of any advertisements or other commercial content with respect thereto).

  6. Digityza shall have the right to offer the Digityza Services in alternative price plans and impose different restrictions as for the upload, storage, download and use of the Digityza Services in each price plan, including, without limitation, restrictions on network traffic and bandwidth, size and/or length of Content, quality and/or format of Content, sources of Content, volume of download time, number of subscribers to your Content, etc.
  1. Ownership of a Digityza leased domain or a Digityza built website is transferable upon request after 12 payments towards Digityza Services. In the event of a period elapsed less than 12 months, ownership is transferable upon payment in full of any term remaining to complete 12 payments.

  2. That Digityza will not be responsible for any charges incurred through payment providers and your relationship with the payment provider is governed by your agreement with them.

  3. To provide timely approvals to your team as no items will go live without your explicit approval through the collaborative workspace, email or phone. You acknowledge that failure to provide timely approvals will delay your overall project and Digityza cannot be held responsible in the event a project does not complete on time due to a failure in attaining your approvals.

  4. To mention in writing to your account manger when any authorized access is granted to a 3rd Failure to do so may result in account suspension as governed by this agreement.

  5. To communicate any changes to your social post calendars whether additions or subtractions, at least one week prior to the date of the post. Any inclusions in your post calendar closer than seven days of your post may result in delays and cannot be guaranteed for inclusion in that week’s social posts.

2.3. You agree and undertake not to:


  1. copy, modify, create derivative works of, download, adapt, reverse engineer, emulate, migrate to another service, translate, compile, decompile or disassemble the Digityza Website, the Digityza Services (or any part thereof), any Content offered by Digityza or Third Party Services for use and display within User Platforms (“Licensed Content”) and/or any part thereof in any way, or publicly display, perform, transmit or distribute any of the foregoing without Digityza’s prior written and specific consent and/or as expressly permitted under the Digityza Terms;

  2. submit, transmit or display any User Content, or use Licensed Content in a context, which may be deemed as defamatory, libelous, obscene, harassing, threatening, incendiary, abusive, racist, offensive, deceptive or fraudulent, encouraging criminal or harmful conduct, or which otherwise violates the rights of Digityza or any third party (including any intellectual property rights, privacy rights, contractual or fiduciary rights), or otherwise shows any person, entity or brand in a bad or disparaging light, without their prior explicit approval;

  3. use any illegal action to collect login data and/or passwords for other websites, third parties, software, or services.

  4. phish, collect, upload, or otherwise make available credit card information or other forms of financial data used for collecting payments, unless done in accordance with any applicable law, including, with the PCI DSS standard when applicable. 

  5. upload, insert, collect, or otherwise make available within the Digityza Website or the Digityza Services (or any part thereof), any malicious, unlawful, defamatory, or obscene Content.

  6. publish and/or make any use of the Digityza Services or Licensed Content on any website, media, network, or system other than those provided by Digityza, and/or frame, “deep link”, “page scrape”, mirror and/or create a browser or border environment around any of the Digityza Services, Licensed Content and/or User Platform (or any part thereof), except as expressly permitted by Digityza, in advance and in writing.

  7. use any “robot”, “spider” or other automatic device, program, script, algorithm, or methodology, or any similar or equivalent manual process, to access, acquire, copy, or monitor any portion of the Digityza Services (or its data and/or Content), or in any way reproduce or circumvent the navigational structure or presentation of any of the Digityza Services to obtain or attempt to obtain any materials, documents, services or information through any means not purposely made available through the Digityza Services;

  8. act in a manner which might be perceived as damaging to Digityza’s reputation and goodwill or which may bring Digityza into disrepute or harm.

  9. purchase search engine or other pay per click keywords (such as Google AdWords), or domain names that use Digityza or Digityza Marks and/or variations and misspellings thereof.

  10. impersonate any person or entity or provide false information on the Digityza Services and/or User Platform, whether directly or indirectly, or otherwise perform any manipulation in order to disguise your identity or the origin of any message or transmittal you send to Digityza and/or any End Users.

  11. falsely state or otherwise misrepresent your affiliation with any person or entity, or falsely express or imply that Digityza or any third party endorses you, your User Platform, your business, your User Products, or any statement you make.

  12. reverse look-up, trace, or seek to trace another User of Digityza Services, or otherwise interfere with or violate any other User’s right to privacy or other rights, or harvest or collect personally identifiable information about visitors or users of the Digityza Services and/or User Platform without their express and informed consent.

  13. disable, circumvent, bypass, or otherwise avoid any measures used to prevent or restrict access to the Digityza Services, User Platform, the account of another User(s), or any other systems or networks connected to the Digityza Services, by hacking, password mining, or other illegitimate or prohibited means.

  14. probe, scan, or test the vulnerability of the Digityza Services or any network connected to the Digityza Services.

  15. upload to the Digityza Services and/or User Platform or otherwise use them to design, develop, distribute and/or otherwise transmit or execute, any virus, worm, Trojan Horse, time bomb, web bug, spyware, malware, or any other computer code, file, or program that may or is intended to damage or hijack the operation of any hardware, software, or telecommunications equipment, or any other actually or potentially harmful, disruptive, or invasive code or component.

  16. take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Digityza Services or Digityza’s systems or networks connected to the Digityza Services, or otherwise interfere with or disrupt the operation of any of the Digityza Services, or the servers or networks that host them or make them available, or disobey any requirements, procedures, policies, or regulations of such servers or networks.

  17. use any of the Digityza Services and/or User Platform in connection with any form of spam, unsolicited mail, fraud, scam, phishing, “chain letters”, “pyramid schemes” or similar conduct, or otherwise engage in unethical marketing or advertising.

  18. use the Digityza Services for the creation and operation of websites whose main purpose (directly or indirectly) is video streaming.

  19. access to Digityza Services, User Accounts, Licensed Content and/or User Content, through any means or technology (e.g., scraping and crawling), other than our publicly supported interfaces.

  20. sell, license, or exploit for any commercial purposes any use of or access to the Licensed Content and/or Digityza Services, except as expressly permitted by the Digityza Terms.

  21. remove or alter any copyright notices, watermarks, restrictions, and signs indicating proprietary rights of any of our licensors, including copyright mark [©], Creative Commons [(cc)] indicators, or trademarks [® or ™] contained in or accompanying the Digityza Services and/or Licensed Content; or

  22. violate, attempt to violate, or otherwise fail to comply with any of the Digityza Terms or any laws or requirements applicable to your use of the Digityza Services.

  23. access or use the Services for benchmarking or similar competitive analysis purposes or to build a competitive product or service.

You acknowledge and agree that your failure to abide by any of the foregoing or any misrepresentation made by you herein may result in the immediate termination of your User Account and/or any Services provided to you – with or without further notice to you, and without any refund of amounts paid on account of any such Services. 

  1. Content and Ownership

3.1. Your Intellectual Property

As between Digityza and you, you shall own all intellectual property pertaining to your User Content and to any other materials created by you, including to any designs, images, animations, videos, audio files, fonts, logos, illustrations, compositions, artworks, code, interfaces, text, and literary works. Digityza does not claim ownership rights on your content. For the sole purpose of granting you the service, you know and agree that we will need to access, upload and/or copy your User Content to our platform, including cloud services and CDN’s, to make display adjustments, to duplicate for backup and perform any other technical actions and/or uses required to perform our services, as we deem fit.


3.2. Digityza’s Intellectual Property

All rights, title and interest in and to the Digityza Services, including any and all copyrightable materials or any other content thereof which is or may be subject to any intellectual property rights under any applicable law (including any artwork, graphics, images, website templates and widgets, literary work, source and object code, computer code (including html), applications, audio, music, video and other media, designs, animations, interfaces, documentation, derivatives and versions thereof, the “look and feel” of the Digityza Services, methods, products, algorithms, data, interactive features and objects, advertising and acquisition tools and methods, inventions, trade secrets, logos, domains, customized URLs, trademarks, service marks, trade names and other proprietary identifiers, whether or not registered and/or capable of being registered (collectively, “Intellectual Property”), and any derivations thereof, are owned by and/or licensed to Digityza.

Subject to your full compliance with the Digityza Terms and timely payment of all applicable Fees, Digityza hereby grants you, upon creating your User Account and for as long as Digityza wishes to provide you with the Digityza Services, a non-exclusive, non-transferable, non-sublicensable, fully revocable, limited license to use the Digityza Services and Licensed Content, for the purpose of generating and displaying your User Platform to End Users and offering your User Products (as defined below) therein, solely as expressly permitted under the Digityza Terms, and solely within the Digityza Services.

 The Digityza Terms do not convey any right or interest in or to Digityza’s Intellectual Property (or any part thereof), except only for the limited license expressly granted above. Nothing in the Digityza Terms constitutes an assignment or waiver of Digityza’s Intellectual Property rights under any law. The website built by Digityza and any designed and/or created multimedia content written and provided for by Digityza is provided on an amortized basis. Ownership of all digital assets built by Digityza is transferable after the term length mentioned in the signed agreement shared at the time of sign-up.

3.3. Feedback and Suggestions

If you provide us with any suggestions, comments or other feedback relating to the Digityza Services (whether existing, suggested or contemplated), which is or may be subject to any Intellectual Property rights (“Feedback”), such Feedback shall be exclusively owned by Digityza. By providing such Feedback to Digityza, you acknowledge and agree that it may be used by Digityza in order to: (i) further develop, customize and improve of the Digityza Services, (ii) provide ongoing assistance and technical support, (iii) contact you with general or personalized Digityza -related notices and/or interview requests based on your feedback or otherwise, (iv) facilitate, sponsor and offer certain promotions, and monitor performance, (v) to create aggregated statistical data and other aggregated and/or inferred information, which Digityza may use to provide and improve its services, (vi) to enhance Digityza data security and fraud prevention capabilities, and (vii) to comply with any applicable laws and regulations. In addition, you (1) represent and warrant that such Feedback is accurate, complete, and does not infringe on any third-party rights; (2) irrevocably assign to Digityza any right, title, and interest you may have in such Feedback and (3) explicitly and irrevocably waive any and all claims relating to any past, present, or future moral rights, artists’ rights, or any other similar rights worldwide in or to such Feedback.

  1. Service Fees

4.1. Paid Services

The use of certain Digityza Services is subject to payment of fees, as determined by Digityza in its sole discretion (“Paid Services” and “Fee(s)”, respectively). Digityza will provide notice of such Fees then in effect in relation to such Paid Services. If you wish to receive or use such Paid Services, you are required to pay all applicable Fees in advance.

Digityza reserves the right to change its Fees at any time, upon notice to you if such change may affect your existing subscriptions. If you received a discount or other promotional offer, Digityza shall have the right to automatically and without notice renew your subscription to such Digityza Service(s) at the full applicable Fee.

All Fees shall be deemed to be in U.S. Dollars, except for Canada where all fees applicable are in Canadian Dollars or as specifically stated otherwise in writing by Digityza. To the extent permitted by law (and unless specified otherwise by Digityza in writing), all Fees are exclusive of all taxes (including value added tax, sales tax, goods, and services tax, etc.), levies or duties imposed by taxing authorities (“Taxes”), and you shall be responsible for payment of all applicable Taxes relating to your use of the Digityza Services, or to any payments or purchases made by you. If Digityza is obligated to collect or pay Taxes for the Fees payable by you, and whether or not such Taxes were added and collected from you for previous transactions, such Taxes may be added to the payment of any outstanding Fees and will be reflected in the Invoice for such transaction. We recommend that you verify the existence of any additional fees you may be charged by third parties in connection with the purchase of Paid Services or in connection with the renewal thereof (such as international transaction fees, currency exchange fees or fees due to banks or credit card companies). Digityza is not responsible for any such additional fees or costs.

As part of registering or submitting information to receive Paid Services, you also authorize Digityza (either directly or through its affiliates, subsidiaries or other third parties) to request and collect payment  and service fees (or otherwise charge, refund or take any other billing actions) from our payment provider or your designated banking account, and to make any inquiries Digityza or its affiliates may consider necessary to validate your designated payment account or financial information, in order to ensure prompt payment, including for the purpose of receiving updated payment details from your payment, credit card or banking account provider (e.g., updated expiry date or card number as may be provided to us by your credit card company).

You must keep a credit card stored with Digityza’s payment processor to pay for your Paid Services (“Stored Card”).

4.2. Invoices

Digityza and/or its affiliated companies will issue an invoice or credit memo for any payment of Fees or refund made to or by Digityza (“Invoice”). Each Invoice will be issued in electronic form and based on the country stated in your billing address and will be made available to you via your User Account and/or by e-mail. For issuing the Invoice, you may be required to furnish certain Personal Information (as such term is defined in the Privacy Policy) in order to comply with local laws. Please note that the Invoice presented in your User Account may be inadequate with your local law requirements, and in such case may be used for pro forma purposes only.

4.3. Subscription Auto-Renewals

In order to ensure that you do not experience any interruption or loss of services, certain Paid Services include an automatic renewal option by default, according to which, unless you turn-off the auto-renewal option, such Paid Services will automatically renew upon the end of the applicable subscription period, for a renewal period equal in time to the original subscription period (excluding extended periods) and, unless otherwise notified to you, at the same price (subject to applicable Taxes changes and excluding any discount or other promotional offer provided for the first period) (“Renewing Paid Services”). For example, if the original subscription period for a Service is one month, each of its renewal periods (where applicable) will be for one month. Accordingly, where applicable, Digityza will attempt to automatically charge you the applicable Fees using the Stored Card, within up-to two (2) weeks before such renewal period commences. In the event of failure to collect the Fees owed by you, we may in our sole discretion (but shall not be obligated to) retry to collect on a later time, and/or suspend or cancel your User Account, without further notice. If your Renewing Paid Service is subject to a yearly or multiple-year subscription period, Digityza will endeavor to provide you a notice prior to the renewal of such Paid Service at least thirty (30) days in advance of the renewal date.

By entering into this Agreement and by purchasing a Renewing Paid Service, you acknowledge and agree that the Renewing Paid Service shall automatically renew in accordance with the above terms.

You may turn-off the auto-renewal option for Renewing Paid Services at any time by emailing [email protected]

Notwithstanding anything to the contrary in the foregoing, you are and shall be solely responsible to verify and ensure the successful renewal of the Digityza Services you use (whether or not such Digityza Services are subject to automatic subscription renewals). Accordingly, you shall be solely responsible with respect to any discontinuation of any Digityza Services previously purchased by you, including due to a cancellation, failure to charge the applicable recurring Fees, or due to any Digityza Services not being subject to automatic subscription renewals. You acknowledge and agree that you shall not have any claims against Digityza in relation to the discontinuation of any Digityza Services or Third-Party Services, for whatever reason.

If, at any time, we record a decline, chargeback, or other rejection of a charge of any payable Fees on your Digityza account (“Chargeback”), this will be considered as a breach of your payment obligations hereunder, and your use of the Digityza Services may be automatically disabled or terminated.

In the event a Chargeback is performed, your User Account may be blocked without the option to re-purchase or re-use it, and any data contained in such User Account, including any domains, applications and Third-Party Services may be subject to cancellation and Capacity Loss.

Your use of the Digityza Services will not resume until you re-subscribe for any such Digityza Services, and pay any applicable Fees in full, including any fees and expenses incurred by Digityza and/or any Third-Party Services for each Chargeback received (including Fees for Digityza Services provided prior to the Chargeback, handling and processing charges and fees incurred by the payment processor).

If you have any questions or concerns regarding a payment made to Digityza, we encourage you to first contact our Customer Support team before filing a Chargeback or reversal of payment, in order to prevent the Digityza Services from being cancelled and your User Account being blocked, and to avoid the filing of an unwarranted or erroneous Chargeback, which may result in your being liable for its applicable Fees, in addition to re-payment of all the Fees applicable to the Digityza Services purchased (and charged-back) by you.

We reserve our right to dispute any Chargeback received, including by providing the relevant credit card company or financial institution with any information and documentation proving that the User responsible for such Chargeback did in fact authorize the transaction and make use of the services rendered thereafter.

  1. Cancellation

5.1. Cancellation by User


You may discontinue to use and request to cancel your User Account and/or any Digityza Services at any time, in accordance with the terms available in the Digityza agreement provided at the time of signing up. The effective date and time for such cancellation shall be the date and time on which you have completed the cancellation process on the Digityza Services, and the effective date for cancellation of Paid Services shall be at the end of such Paid Services’ subscription period.

Notwithstanding anything to the contrary in the foregoing, with respect to subscriptions to Renewing Paid Services, such subscription will be discontinued only upon the expiration of the respective period for which you have already made payment. Please note that as the cancellation process may take a few days, to avoid the next automatic renewal and respective charge the cancellation request should be made at least fourteen (7) days prior to the expiration of the then-current service period in writing at [email protected].

5.2. Cancellation by Digityza


Failure to comply with any of the Digityza Terms in the terms of engagement or the Agreement signed at time of inception and/or to pay any due Fee shall entitle Digityza to suspend (until full payment is made) or cancel your User Account and User Platform (or certain features thereof), as well as the provision of any related Digityza Services (e.g., Paid Services) or Third-Party Services to you.

5.3. Loss of Data, Content and Capacity


If your User Account or any Digityza Services or Third Party Services related to your User Account are cancelled (whether at your request or at Digityza’s discretion), it may cause or result in the loss of certain content, features, or capacity of your User Account, including any User Content, End User data or other usage data retained therein, and including any domain name reservation or registration that was included in such Services (“Capacity Loss”). Digityza shall not be liable in any way for such Capacity Loss, or for saving a backup of your User Account, User Content or End User data. Please also note that additional Fees may apply to re-activation of a User Account and/or any Digityza Services following their cancellation, as determined by Digityza in its sole discretion.

  1. E-Commerce 

6.1. General


The Digityza Services also include certain features which enable you to sell goods, content, media, event tickets and services through your User Platform (“User Products”, and collectively – “E-Commerce”).

You are solely responsible for your User Products and E-Commerce related activities, and any promotions and related Content contained or referred to in your User Platform, and compliance with any laws applicable thereto. We are merely providing the platform for you to manage your online E-Commerce activities. We are not involved in your relationship and/or any transaction with any actual or potential buyer of your User Products.

When someone purchases your User Products, the payments for such transactions will be processed through Digityza Services Payment.

6.2. Payment Providers


Depending on your location, upon purchasing certain Premium Plans (as offered on the Digityza Website), Digityza may automatically connect a Digityza Payments account on your name to allow you to accept payments from your customers. Any payout from such account is subject to your completion of the Digityza Payments registration process. Such Digityza Payments account shall be governed by the Digityza Payments Terms of Engagement, which are hereby incorporated by reference. Please read these Terms of Engagement prior to publishing your site and accepting payments. Any account connected to other Payment Providers shall be governed by such Payment Provider’s terms of service. We are neither a party to nor are responsible in any way for your relationship with any such Payment Providers, or for the actions of any of these Payment Providers. You acknowledge and agree that Digityza Payments (if available in your country) will be your default payment provider. If you do not wish to keep either Digityza Payments or any other Payment Provider active, it is your responsibility to deactivate them by submitting a request in writing (by email) to your account manager.

6.3. E-Commerce Acknowledgments and Warranties


By using any of our E-Commerce features, you acknowledge, warrant, and agree that:

  1. You shall be solely and fully responsible for all Taxes and fees of any nature associated with your E-Commerce activities, including any Taxes related to the purchase or sale of the User Products, and to collect, report and remit the correct amounts to the appropriate authorities and/or inform your End Users of such and provide them with a duly issued invoice as required by law. 
  2. Any Taxes indicated by the E-Commerce features provided to you by Digityza are solely provided for illustration purposes only and may not be relied on in any way.
  3. You shall be responsible for and bear all costs of procuring and delivering your User Products, and for providing them in a safe and professional manner, consistent with industry standards.
  4. You are solely responsible for all statements and promises you make and for all assistance, warranty, and support regarding the User Products, and shall provide true contact information on your User Platform for any questions, complaints, or claims; and
  5. You may not offer or sell any User Products, or provide any information, Content, or material regarding User Products, which may be deemed hazardous, counterfeit, stolen, fraudulent, offensive, or abusive; which are prohibited for sale, distribution, or use; or which otherwise fail to comply with any applicable laws, including with respect to consumer rights, intellectual property or privacy rights, product safety, trade regulations and sanctions, support, maintenance, and export; and –
  6. Digityza may, at any time and at its sole discretion, suspend, disable access to or remove your User Platform and/or any User Products – whether or not incorporated, published with, or made a part of your User Platform at such time, without any liability to you or to any End Users, including for any Capacity Loss resulted therefrom.
  1. Third Party Services

The Digityza Services enable you to engage and procure certain third party services, products and tools for enhancing your User Platform and your overall user experience, including, without limitation, domain registrars from which you may purchase a domain name for your User Website, third party applications and widgets offered via the Digityza Website (including the Digityza Agency Market), third party Licensed Content, media distribution services, E-Commerce Payment Providers, sellers of tangible products, third party designers who may assist you with your User Platform, etc. (collectively, “Third Party Services”).

You acknowledge and agree that regardless of the manner in which such Third Party Services may be offered to you (bundled or integrated within certain Digityza Services, offered separately by Digityza or persons certified or authorized by Digityza, or otherwise offered anywhere on the Digityza Services), Digityza merely acts as an intermediary platform between you and such Third Party Services, and does not in any way endorse any such Third Party Services, or shall be in any way responsible or liable with respect thereto. Digityza will not be a party to, or in any way be responsible for monitoring, any interaction or transaction between you and any Third-party Services.

You acknowledge that such services may require the payment of additional amounts to Digityza and/or to the providers of such Third-Party Services.

Any and all use of such Third-Party Services shall be done solely at your own risk and responsibility and may be subject to such legal and financial terms which govern such Third-Party Services, which you are encouraged to review before engaging with them.

If you use third parties’ services, software or goods while using our Services, you declare that you act in compliance with their Terms of Engagement. For example, if you use YouTube while using the Services, you must comply with the applicable YouTube  and its privacy policy as in the effective version as of the date of use of such services.

While we hope to avoid such instances, Digityza may, at any time and at its sole discretion, suspend, disable access to or remove from your User Account, User Platform(s) and/or the Digityza Services, any Third-Party Services – whether or not incorporated with or made part of your User Account and/or User Platform(s) at such time – without any liability to you or to any End Users.

  1. Disclaimer of Warranties

We provide the Digityza Services on an “As Is”, “with all faults” and “As Available” basis, without any warranties of any kind, including any implied warranties or conditions of merchantability, fitness for a particular purpose, workmanlike effort, non-infringement, or any other warranty – all to the fullest extent permitted by law. We specifically do not represent or warrant that the Digityza Services (or any part, feature or Content thereof) are complete, accurate, of any certain quality, reliable or secure in any way, suitable for or compatible with any of your (or your End Users’) contemplated activities, devices, operating systems, browsers, software or tools (or that they will remain as such at any time), or comply with any laws applicable to you or your End Users (including in any jurisdiction in which you operate), or that their operation will be free of any viruses, bugs or other harmful components or program limitations. Moreover, we do not endorse any entity, product, or service (including any Third-Party Services) mentioned on or made available via the Digityza Services – so please be sure to verify those before using or otherwise engaging them.

Digityza may, at its sole discretion (however it shall have no obligation to do so), screen, monitor and/or edit any User Platform and/or User Content, at any time and for any reason, with or without notice.

Notwithstanding anything to the contrary in the foregoing, in no circumstances may Digityza be considered as a “publisher” of any User Content, does not in any way endorse any User Content, and assumes no liability for any User Content uploaded, posted, published and/or made available by any User or any other party on and/or through the Digityza Services, for any use by any party, or for any loss, deletion or damage thereto or thereof or any loss, damage, cost or expense that you or others may suffer or incur as a result of or in connection with publishing, accessing and/or relying on any User Content. Furthermore, Digityza shall not be liable for any mistakes, defamation, libel, falsehoods, obscenity, pornography, incitement and/or any other unlawful and/or infringing User Content you or any other party may encounter.

Please note that certain Digityza Services are currently offered in their BETA version and undergoing BETA testing. You understand and agree that certain Digityza Services may still contain software bugs, suffer disruptions, and not operate as intended or designated. Your use of the Digityza Services at this BETA stage signifies your agreement to participate in such Digityza Services’ BETA testing.

  1. Limitation of Liability

To the fullest extent permitted by law in each applicable jurisdiction, Digityza, its officers, directors, shareholders, employees, affiliates and/or agents shall not be liable to you for any direct, indirect, incidental, special, punitive, exemplary or consequential damages whatsoever, including any damages resulting from (1) errors, mistakes, or inaccuracies of or in any content; (2) any personal injury or property damage related to your use of the Digityza Services; (3) any unauthorized access to or use of our servers and/or any personal information and/or other information stored therein; (4) any interruption or cessation of transmission to or from the Digityza Services; (5) the use or display of any Content or User Content posted, emailed, transmitted, or otherwise made available via the Digityza Services; (6) events beyond the reasonable control of Digityza, including any internet failures, equipment failures, electrical power failures, strikes, labor disputes, riots, insurrections, civil disturbances, shortages of labor or materials, fires, floods, storms, earthquakes, explosions, acts of God, war, terrorism, intergalactic struggles, governmental actions, orders of courts, agencies or tribunals or non-performance of third parties; and/or (7) loss of use, data, profits, goodwill, or other intangible losses, resulting from the use or the inability to use any or all of Digityza Services.

 You acknowledge and agree that these limitations of liability are agreed allocations of risk constituting in part the consideration for Digityza’s services to you, and such limitations will apply even if Digityza has been advised of the possibility of such liabilities.

  1. Indemnity

You agree to defend, indemnify and hold harmless Digityza, its officers, directors, shareholders, employees, affiliates and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs, debt and expenses (including attorneys’ fees) arising from: (1) your violation of any term of these Terms of Engagement or any other Digityza Terms and agreements; (2) your violation of any third party right, including any copyright, access rights, property, or privacy right, resulting from your User Platform or User Content and/or your use of the Digityza Services, including, without limitation, Digityza Services’ actions for your benefit; and/or (3) any other type of claim that your User Platform and/or User Content caused damage to a third party.

  1. General

11.1. Changes & Updates


Digityza reserves the right to change, suspend or terminate any of the Digityza Services (or any features thereof, or prices applicable thereto), and/or cancel your access to any of the Digityza Services (including removal of any materials created by you in connection with the Digityza Services) for any reason and/or change any of the Digityza Terms with or without prior notice – at any time and in any manner.

You agree that Digityza will not be liable to you or to any third party for any modification, suspension, or discontinuance of those Digityza Services.

If any such changes involve the payment of additional Fees, we will provide you with a notice of such Fees prior to enabling such specific changes. If you fail or refuse to pay such Fees, we may (at our sole discretion) cancel your User Account, continue to support your then-current Digityza Services without enabling such changes, or provide you with alternative Services.

11.2. Governing Law & Jurisdiction; Class Action Waiver


The Digityza Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the Digityza Services, their interpretation, or the breach, termination or validity thereof, the relationships which result from or pursuant to the Digityza Terms, or any related transaction or purchase, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of Canada, without respect to its conflict of laws principles.

Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by, a court of competent jurisdiction located in Toronto, Canada. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.

Subject to any applicable law, all disputes between you and Digityza shall only be resolved on an individual basis and you shall not have the right to bring any claim against Digityza as a plaintiff or a member of a class, consolidated or representative actions (or any other legal proceedings conducted by a group or by representatives on behalf of others).   

Notwithstanding anything to the contrary in this Section 14.2, if you are located in the United States of America, (i) the legal jurisdiction governing all aspects of the payment transaction contemplated by Section 4 between you and Digityza will be the Province of Ontario, without respect to its conflict of laws principles, and (ii) any and all claims and disputes related to such payment transaction contemplated by Section 4 shall be brought in, and you hereby consent to them being decided exclusively by, a court of competent jurisdiction located in Toronto, Ontario.

11.3. Notices


We may provide you with notices in any of the following methods: (1) via the Digityza Services, including by a banner or pop-up within the Digityza Website, User Account or elsewhere; (2) by e-mail, sent to the e-mail address you provided us; and/or (3) through any other means, including any phone number or physical address you provided us. Digityza’s notice to you will be deemed received and effective within twenty-four (24) hours after it was published or sent through any of the foregoing methods, unless otherwise indicated in the notice.

11.4. Relationship


The Digityza Terms, and your use of the Digityza Services, do not, and shall not be construed to create any partnership, joint venture, employer-employee, agency, or franchisor-franchisee relationship between Digityza and you.

11.5. Entire Agreement


These Terms of Engagement, together with any other legal or fee notices and agreements provided to you by Digityza, shall constitute the entire agreement between you and Digityza concerning the subject matter hereof or thereof, and supersede any and all prior or contemporaneous agreements, understandings, promises, conditions, negotiations, covenants or representations, whether written or oral, between Digityza and you, including those made by or between any of our respective representatives, with respect to any of the Digityza Services. You further agree that you are not relying upon any promise, inducement, representation, statement, disclosure, or duty of disclosure of Digityza in entering into any of the Digityza Terms.

Ownership of a Digityza leased domain is transferable after 12 payments towards Digityza Services. In the event of a period elapsed less than 12 months, domain ownership is transferable upon payment in full of any term remaining to complete 12 payments.

Digityza will not be responsible for any charges incurred through payment providers and your relationship with the payment provider is governed by your agreement with them.

You agree to provide timely approvals to your team as no items will go live without your explicit approval through the collaborative workspace, email or phone. You acknowledge that failure to provide timely approvals will delay your overall project and Digityza cannot be held responsible in the event a project does not complete on time due to a failure in attaining your approvals.

You agree to mention in writing to your account manger when any authorized access is granted to a 3rd party. Failure to do so may result in account suspension as governed by this agreement.

You agree to communicate any changes to your social post calendars whether additions or subtractions, at least one week prior to the date of the post. Any inclusions in your post calendar closer than seven days of your post may result in delays and cannot be guaranteed for inclusion in that week’s social posts.

11.6. Assignment


Digityza may assign its rights and/or obligations hereunder and/or transfer ownership rights and title in the Digityza Services and/or Licensed Content to a third party without your consent or prior notice to you. You may not assign or transfer any of your rights and obligations hereunder without the prior written consent of Digityza. Any attempted or actual assignment thereof without Digityza’s prior explicit and written consent will be null and void. In any event, an assignment or transfer pursuant to this Section ‎15.6 shall not in itself grant either Digityza or you the right to cancel any Digityza Services or Third-Party Services then in effect.

11.7. Severability & Waivers


If any provision of the Digityza Terms is deemed by a court of competent jurisdiction to be invalid, unlawful, void, or for any reason unenforceable, then such provision shall be deemed severable and will not affect the validity and enforceability of the remaining provisions. No Waiver of any breach or default of any of the Digityza Terms shall be deemed to be a waiver of any preceding or subsequent breach or default.

11.8. Interpretation


Any heading, caption or section title contained herein is provided only for convenience, and in no way defines or explains any section or provision hereof, or legally binds any of us in any way.

These Terms of Engagement were written in English and translated into other languages for your convenience. You may request and view other language versions by changing your speaking to your Digityza representative. If a translated (non-English) version of these Terms of Engagement conflicts in any way with their English version, the provisions of the English version shall prevail.

11.9. Customer Service Contact


To get in touch with our Customer Service – please use any of the options listed below:

  1. Contact Digityza Support via email : [email protected] 
  2. Email or phone your account manager directly using contact info provided during your on-boarding call. 
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