Privacy Policy

Effective Date: 30th November, 2024

At Digityza, we are committed to protecting your privacy and providing transparency about how we collect, use, and protect your personal information. This Privacy Policy applies to the data we collect from:

  • Clients using Digityza to power their businesses.
  • Clients’ customers who interact with Digityza-powered services.
  • Partners who refer businesses to Digityza or collaborate with us.

By using our services, you agree to the practices described in this Privacy Policy.

1. Our Values

We value your trust and strive to handle your personal information responsibly:

  1. Your Information Belongs to You: We collect only the data necessary to deliver our services. Unneeded data is anonymized or deleted.
  2. We Protect Your Information: We do not share your data with third parties unless required by law or authorized by you.
  3. Helping You Meet Privacy Obligations: We design our services to support privacy-friendly practices for clients and partners.

2. Why We Process Your Information

We process your information for legitimate business purposes, including:

  • Preventing fraud and managing risks.
  • Providing support and answering inquiries.
  • Improving our products and services.
  • Marketing and communicating updates.

We ensure all processing aligns with your privacy expectations by using safeguards like transparency, anonymization, and secure practices.

3. Data Collection

We collect personal information such as your:

  • Name, email address, and phone number.
  • Information provided through forms or during interactions with our services.
  • Details about your interactions with Digityza-powered websites and platforms.

4. How We Use Your Information

We use the collected data to:

  • Communicate updates, offers, and essential service information via SMS, email, or other channels.
  • Process payments and fulfill contractual obligations.
  • Analyze trends and improve our offerings.

Important Note:

  • SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third parties or affiliate company for marketing purposes.

5. SMS Communication and Consent

Consent for SMS Communication:

  • The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:

  • If you have consented to receive text messages from Digityza, you may receive messages related to the following account updates:
    • Reminders
    • Account Notifications

      Example:
      Hello Sean.
       

      Just a gentle reminder for your upcoming appointment with Moh tomorrow at 3 PM. If you are unavailable due to any last minute changes, please do let us know so we can reschedule.

       

      Thanks,
      Digityza

       

      “Reply STOP to opt out of SMS messaging from DIGITYZA, no further messages will be sent.”

Message Frequency:

  • Message frequency may vary depending on the type of communication. For example, you may receive up to 10 SMS messages per week related to your account update.

Potential Fees for SMS Messaging:

  • Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:

  • You may opt-in to receive SMS messages from Digityza in the following ways:
  • By checking a box through our website at https://digityza.com/reach-us

Opt-Out Method:

  • You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help:

  • If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at:
  • Email: [email protected]
  • Phone: (800) 511-4919

Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures:

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance website functionality.
  • Track website usage and improve user experience.

For more details, refer to our Cookie Policy or contact [email protected].

7. Data Security

Our team prioritizes the security of your information by:

  • Using secure systems to store and transmit data.
  • Conducting regular audits of our platforms.

Limitations: While we take extensive precautions, no system is 100% secure. Please contact [email protected] with any concerns.

8. How You Can Reach Us

For questions, requests, or complaints regarding this Privacy Policy:

For legal inquiries, contact: [email protected].

10. Updates to This Privacy Policy

This Privacy Policy may be updated periodically. Significant changes will be communicated to you, and the updated policy will reflect the date of the last revision.

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